The stainless steel mirror panels offered by our company are bright and flawless, and both sides of the mirror panels are protected by laser film as shown in the photos, and our stainless steel mirror panels passed through strict inspection procedure before being sent out. It’s impossible to have the flaws mentioned by the customer. Moreover, we have delivered a lot of products to other customers, and no customer has ever reported defects or unqualified quality problems. The customer's photo shows that the laser film has been torn off by customer, and the marks on the panel are obviously caused during their carry and use in customer’s workshop, Moreover, after Alibaba's official audit, the Alibaba platform judged that our products sent to customers are qualified and we don’t need to take any responsibility.